Sam Findley decided it was time to retire from the garment business. So he called in his son Mervyn and gave him the news and a bit of advice: "Son, it's all yours. I've made a success of this business because of two principles: reliability and wisdom. First, take reliability. If you promise goods by the tenth of the month, no matter what happens, you must deliver by the tenth. Even if it costs you overtime, double time, golden time. You deliver what you promise."
Mervyn thought about this for a few moments and then asked. "But what about wisdom?" His father shot back: "Wisdom is never making such a stupid promise."
The wisdom here is to be careful not to snare yourself with your words and promise to do or deliver something that you can not. It is a painful lesson to learn, but all must learn it or find themselves in situations of great stress. Let's all be careful to choose our words carefully and wisely.
Thursday, May 27, 2010
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